Medical Alert Connect
Mobile App
Subscribers and caregivers can make account updates, view a history of calls connected to the Medical Alert response center and directly access a customer support specialist with the Medical Alert Connect mobile app.
Included with your Medical Alert Service
If you or your loved one already has a Medical Alert system, enjoy added peace of mind and support with the Medical Alert Connect mobile app.
![Medical Alert Connect mobile app](https://www.stage-medicalalert.com/wp-content/uploads/2022/09/MicrosoftTeams-image-6.png)
What You’ll Get
Mobile App Features
![Connect Instantly](https://www.stage-medicalalert.com/wp-content/uploads/2021/08/home_system_img1.png)
Connect to Customer Service
Need any help from us? Medical Alert Connect allows you to connect to a customer support specialist right from the app, so we can troubleshoot any issues.
![Manage Multiple Users](https://www.stage-medicalalert.com/wp-content/uploads/2021/08/manage_multiple_users.png)
Manage Multiple Users
Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.
![Immediate Notifications](https://www.stage-medicalalert.com/wp-content/uploads/2021/08/ser_icon3.png)
Real-time Notifications
Subscribers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.
![GPS Monitoring](https://www.stage-medicalalert.com/wp-content/uploads/2021/08/Gps_location.png)
Pinpoint Your Location
If you or your loved one has a mobile system, GPS technology can pinpoint a location for a moment in time.
![Automatic Updates](https://www.stage-medicalalert.com/wp-content/uploads/2021/08/automatic_updates.png)
Make Updates
Once you have created your account, you can make updates in the app that will automatically update with customer service and the response center.
![Get Battery Status](https://www.stage-medicalalert.com/wp-content/uploads/2024/03/Battery_Icon-1-e1711481653108.png)
Get Battery Status
For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.
Our Products
Peace of Mind, Starting at Only $19.95/mo.
Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will 24/7/365 access to help. The Medical Alert Connect mobile app is available with all systems.
![Home Medical Alert System](https://www.stage-medicalalert.com/wp-content/uploads/2024/05/at-home-systems-460.jpg)
Home Systems
- Interchangeable pendant and bracelet
- No landline required
- 800-foot button range*
- Waterproof help buttons
- Available fall detection
![Mobile Medical Alert System](https://www.stage-medicalalert.com/wp-content/uploads/2024/05/mobile-systems-hi2-3-460.jpg)
Mobile Systems
- Interchangeable pendant and bracelet
- GPS locating technology
- Long-lasting battery
- Waterproof help buttons
- Available fall detection
![Mobile Medical Alert System](https://www.stage-medicalalert.com/wp-content/uploads/2024/05/smartwatch-hi1-460.jpg)
Smartwatch
- Simple interface with voice prompts
- GPS locating technology
- Waterproof
- Step tracking
- Heart rate monitor
Our Service
How Medical Alert Works
1
Press Your
Help Button
Press the help button on your Medical Alert pendant or bracelet, which should be worn at all times.
2
Talk to a
Response
Specialist
Medical Alert's highly trained response specialists are available 24/7/365 to help you.
3
Get the Right
Help
Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Reviews
Our Satisfied Customers
Have Questions?
Request More Information
Receive more information about Medical Alert and discover the system that is right for your lifestyle.
By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Medical Alert or its affiliates.