Please follow the self-activation instructions below before using your new button.
With the unit turned on, press and release the T/L button on the back of your base unit.
Press and release the Help button on your base unit 2 times. The base unit will announce, “Program personal help buttons – Group 2.”
Press your new emergency HELP button. Your base unit will emit a beep.
Press Reset on the back of you base unit.
Please dial 800-982-1071 from your home phone to test your new button. You will be prompted through testing. It is very important that you test your new button to ensure it was programmed into your base unit properly.
Your HELP button can be used bedside by adhering the black rubber feet to the bottom of the button and resting it on your nightstand. It can also be used in the shower areas by mounting the suction cups to a tile wall by firmly pressing on the four outside corners of the button. Be sure not to submerge your button in water.
Repeat this process for each new button you received. Your buttons will then be ready to use. If you encounter any issues or wish to speak to a live agent, a Customer Care representative is available by phone at 800-230-6962.
