When the Smartwatch is turned on, you can swipe left or right to view all available functions, such as heart rate, step tracking, settings, and more.
On the Smartwatch Home screen, you can see the time, date, battery information, network connection, and signal strength.
Swipe to access the Step screen. Step counting is enabled by default. You can also view distance.
Wear the Smartwatch on the left hand. Select heart rate. After several seconds, the screen will display your heart rate beats per minute (BPM).
Press and hold the Help Button for 3 seconds. The device will vibrate and display the alarm status on the screen. The Smartwatch will announce, “Your Help Call is in progress…”. The message will repeat 3 times. During this time, the wearer can cancel the call by pressing the Help Button or tapping the X on the touchscreen. If the alarm is not canceled during the 3 announcements, the response center will be called.
Your Smartwatch uses GPS and Wi-Fi technology to identify your location. In good conditions, the product should provide a location that is accurate within 30 feet or less. However, the performance of GPS can be affected by a wide range of factors, including obstructions, metal objects in the vicinity, structures that block the signal from satellites, weather and other factors.
Your Smartwatch uses the cellular network to communicate. The Smartwatch’s location, network provider service availability, and other issues may disrupt communications.
Press and hold the Help Button until the Smartwatch powers on.
Swipe until you see the Power Off screen, and press Power Off on the touchscreen.
Note: The Smartwatch battery is not removable.
The Smartwatch can automatically detect a fall. When this occurs the Smartwatch will announce to the user “Fall has been detected…”. This message will repeat 3 times. During this time, the wearer can cancel the fall alarm by pressing the Help Button or tapping the X on the touchscreen. If the alarm is not canceled during the 3 announcements, the response center will be called.
Note: Some daily activities like sports or even sitting down abruptly can trigger the fall alarm.
In certain situations, the fall detection feature may not detect a fall. Some movements include, but are not limited to:
Certain conditions may affect the ability of the fall detection feature to detect a fall, including, but not limited to:
However, the ability to send a help call by pressing the help button is not affected by such conditions.
If you are interested in purchasing the Fall Detection service or wish to learn more, please call 800-800-2537.
Always press your button if you are able, as some falls may not be detectable.