The Assure
What’s In This Article:
Setting Up Your System
Set up your system in a centrally located place in your home. This allows the two-way communication between you and the operator to work most effectively.
Using Your System
Performing a Test Call
Message Button
Placing a Call
Canceling A Call
LED Overview
Status Light | What it Means | What to do |
---|---|---|
Help Bar Blinking | Alarm activated. System is calling emergency response center. | Wait for an operator. |
Power LED Solid Red | No AC power. Running on battery power. | Check the power source to make sure the system is not plugged into an outlet controlled by a light switch. |
Cellular LED Blinking Green | System is detecting weak cellular signal strength. | Relocate system until light turns solid green. |
Cellular LED Solid Green | System is ready. | No action required. |
Important Information
- Your device requires adequate power and cellular signal to make an emergency call.
- Your buttons are water-resistant and can be worn in the shower.
- Lanyards are designed to break away under certain conditions. However, any cord worn around the neck can pose a risk of strangulation, including the possibility of serious injury or death.
- During a power outage, the backup battery will last up to 30 hours on a fully charged device.
- Your account number is located on your medical alarm device.
- Radio frequency interference and metal objects can prevent the signal from reaching the antenna inside your device. Relocate your device or move the object that is preventing the signal from being received.
- To insert the button into the holder, place the holder face down on a solid surface. With the button facing down, insert the button into the back of the holder. Use sufficient force to lock your button in place. To remove the button, press on the front edge of the holder to push the button out.
- Test monthly!